Frequently Asked Questions

Counselling is a collaborative process between a client and the therapist, where the client can express their concerns in a supportive space. This process of talk therapy will help you understand yourself better, find ways to cope, and make positive changes. Many people find that counselling helps them feel less overwhelmed, more in control, and better able to handle life’s challenges.

If you are experiencing stress, sadness, anxiety, or difficulties in your relationships, counselling can be beneficial. It is okay to reach out even if you are unsure. Counselling is helpful for anyone looking to better understand themselves or work through personal issues.

We usually suggest starting with around six sessions, as this provides a good foundation for progress. However, the number of sessions is entirely flexible, and we can adjust to more or fewer based on your preferences. We will work together to see what suits you best.

Each session lasts for 50 minutes.

We charge £40 per 50-minute session for individuals who are aged 18 and above. We also offer reduced rates for students (£30), veterans (£30) and low-income individuals (£20). We only accept card payments, that we would charge before each session.

We offer individual therapy, which gives you one-on-one time with the therapist to focus on your goals.

Our first session is a gentle introduction, where you could begin by talking about your goals and discuss what you are hoping to achieve from these therapy sessions. You can share what is on your mind, and we will explore how counselling might support you in achieving your goals.

Therapy is a process, and it might take a few sessions to start noticing changes within yourself. It is okay if you do not feel better immediately. Progress can take time as we work through things together.

It is normal to feel hesitant. Take your time, and do not feel pressured to share everything right away. We will go at a pace that feels comfortable for you.

Counselling is a judgment-free space, where you are welcome to bring any thought or feeling, no matter how difficult. Our focus is on understanding and supporting you throughout your therapeutic journey.

Yes, we can offer sessions in Hindi and Tamil in addition to English as we understand the importance of feeling comfortable in your native language.

Outside of our scheduled sessions, contact is limited to rescheduling appointments. This helps us to ensure that each session of ours remains focused and supportive. If something urgent comes up, we will address it when we meet in the counselling session.

We will meet once a week. However, we are open to discussing what works best for you and schedule appointments accordingly.

We work with adults from different backgrounds and ethnicity, each bringing unique life experiences and concerns. Common topics include stress, grief, anxiety, depression, and relationships, but counselling is open to anyone seeking support.

If a technical issue arises, we will pause and try to reconnect. If needed, we can reschedule our session or switch to a phone call.

We ask you to give us a 24 hours’ notice of cancellation or you will have to pay for the session. An exception may be made in the case of an emergency.